The Sri Kapaleeswarar Temple in Mylapore was awarded the ISO 9001:2008 certificate on July 5.
Deputy chief minister M. K. Stalin gave the certificate to K. R. Periyakaruppan, minister of Hindu Religious and Charitable Endowment. The event took place at the Secretariat.
This is the third temple in the city to receive the ISO certification. The other two are the Parthasarathy temple in Triplicane and Dhandayudhapani temple in Vadapalani.
The International Standards Organisation has defined the elements of effective quality management as ISO 9001:2008. This is given for companies and organisation for improving their customer satisfaction.
R. Selvaraj, EO of the temple outlined the changes that have come into place after this new status to the temple has been given.
Technology is employed to make business and administration operations smooth, hassle free and transparent.’
Tickets for archana and special darshan are issued through a computerised system and given out on the spot at the two sannidhis of Kapali and Karpagambal.
All accounting procedures, salary records, expenditure, income, donations, etc will be fed into a computer and manually maintained registers done away with.
A new fuel and performance efficient air cooling system in both the Kapali and Karpagambal shrines will replace the present one.
Suggestion boxes will be placed at 5 places and devotees can submit their ideas and these will be discussed and incorporated if need be.
Cleaning of the temple premises is done by a private agency.
Counting of ‘hundial’ money will continue the same way every month. 50 women and about 25 men sit and count it. There is no change in this system as this is a monthly affair and is a small feature.
A review of the special security cameras, the alarm system and the lightning arrestor will be made.
Photo shows workers of a private agency cleaning the temple premises.